PRIVACY POLICY

Privacy Policy

Effective Date: August 2026

Privacy Policy

MST (“MST”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have regarding your personal information.

Who We Are

MST is a Vietnam-based furniture manufacturer specializing in OEM, ODM, and custom furniture manufacturing for brands, retailers, distributors, developers, and commercial projects worldwide.

Our website is intended to provide information about our manufacturing capabilities and allow prospective customers and partners to contact us regarding products and services.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Country or region
  • Project information
  • Product requirements
  • Drawings, specifications, images, or other documents you choose to submit
  • Any additional information you provide through our contact forms or direct correspondence

We also collect limited technical information automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring website
  • Date and time of access

This information helps us maintain website security, improve performance, and better understand how visitors use our website.

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Evaluate manufacturing opportunities
  • Prepare quotations
  • Discuss projects and production requirements
  • Provide requested information
  • Improve our website and services
  • Maintain website security
  • Comply with legal obligations

We do not sell your personal information.

Cookies

Our website uses cookies and similar technologies to improve functionality and analyze website traffic.

Cookies may be used to:

  • Remember your preferences
  • Improve website performance
  • Understand visitor behavior through website analytics

You may disable cookies through your browser settings; however, some parts of the website may not function properly.

Analytics

We may use third-party analytics services, such as Google Analytics, to understand how visitors use our website.

These services may collect anonymous usage information, including pages visited, approximate location, device type, and time spent on the website.

This information is used only to improve the user experience and website performance.

Contact Forms

When you submit a contact form, the information you provide is used solely to respond to your inquiry and manage potential business opportunities.

Your information may be stored within our email system and customer relationship management tools as necessary to manage communications.

Sharing Information

We do not sell or rent your personal information.

We may share information only when necessary:

  • with trusted service providers who assist us in operating our website or business;
  • when required by law;
  • to protect our legal rights or prevent fraud or unlawful activity.

Any third parties receiving personal information are expected to protect it appropriately.

International Transfers

Because MST serves customers worldwide, information submitted through this website may be processed or accessed by authorized personnel located in Vietnam or other countries where we conduct business.

Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • respond to inquiries;
  • manage customer relationships;
  • comply with legal, accounting, or contractual obligations; or
  • resolve disputes.

Information that is no longer required is securely deleted or anonymized where practical.

Your Rights

Depending on your location and applicable law, you may have the right to:

  • request access to your personal information;
  • request correction of inaccurate information;
  • request deletion of your personal information;
  • object to certain processing activities;
  • withdraw consent where processing is based on consent; and
  • request a copy of your personal data where applicable.

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

This website is intended for business users and is not directed to children under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The revised version will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our Contact page or by using the contact information provided on this website.